Contact Us
Contact Us
We're here to help!
If you have a question about your EverGiftedGold order, product, personalization, shipping, or anything else, please contact us.
Customer Support
EverGiftedGold
Email: baskar@evergiftedgold.com
We aim to respond to customer inquiries within 1–2 business days. During holidays and periods of high order volume, response times may be longer.
For Order Questions
If you're contacting us about an existing order, please include your:
-
Order number
-
Name used when placing the order
-
Email address used for the order
-
Description of the issue
-
Photos, if applicable
Providing this information helps us assist you faster.
Personalization Questions
For personalized products, please carefully review your names, dates, messages, and other personalization information before completing your purchase.
If you notice an error after placing your order, contact us as soon as possible. We will do our best to assist before the order enters production.
Damaged or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us promptly with clear photographs of the product and packaging.
We'll review the issue and work with you toward an appropriate solution.
Thank You
Thank you for choosing EverGiftedGold.
We appreciate your business and look forward to helping you create something special.
EverGiftedGold
baskar@evergiftedgold.com