Shipping policy

Shipping Policy

Last updated: August 23, 2026

Thank you for shopping with us. We offer both physical print-on-demand products and digital products. This Shipping Policy explains how physical orders are processed and delivered.

1. Digital Products

Digital products such as PDF workbooks, journals, planners, and guides are delivered electronically.

No physical item will be shipped for digital purchases.

After completing your purchase, you will receive instructions or a download link to access your digital product.

If you have difficulty accessing your digital purchase, please contact us through the customer support information provided on our website.

2. Print-on-Demand Products

Our physical products are produced and fulfilled through print-on-demand manufacturing and fulfillment partners.

Because products are generally made after an order is placed, processing may take several business days before the order is shipped.

Order Processing

Most print-on-demand orders are typically processed within 2–7 business days before shipment.

Processing times may vary depending on:

  • Product type

  • Production facility

  • Order volume

  • Personalization requirements

  • Destination country

  • Holidays or seasonal demand

Personalized or customized products may require additional processing time.

3. Shipping Times

After your order has been produced and shipped, delivery times depend on the destination, shipping method, carrier, customs, and other factors.

Typical delivery estimates may be approximately:

United States: 3–10 business days after fulfillment

Canada: 5–15 business days after fulfillment

United Kingdom: 5–15 business days after fulfillment

Europe: 5–15 business days after fulfillment

Australia & New Zealand: 7–20 business days after fulfillment

Other international destinations: 7–25 business days after fulfillment

These are estimates rather than guaranteed delivery dates.

During holidays, sales events, severe weather, customs delays, or other circumstances outside our control, delivery may take longer.

4. Shipping Charges

Shipping charges, when applicable, are calculated and displayed at checkout before the order is completed.

Shipping costs may vary depending on:

  • Product

  • Quantity

  • Destination

  • Shipping method

  • Fulfillment location

Any applicable shipping charges will be shown before payment is completed.

5. Order Tracking

When tracking information is available, it will be provided to the email address associated with your order.

Please allow some time for tracking information to become active after the order has shipped.

If tracking has not updated for several business days, please contact us so we can help investigate the shipment.

6. Multiple Products in One Order

If an order contains multiple physical products, the products may be produced and shipped separately.

This can happen when products are manufactured at different fulfillment facilities.

As a result, you may receive multiple packages and separate tracking numbers for the same order.

7. International Orders and Customs

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Where applicable, these charges may be the responsibility of the customer.

Customs processing can also cause delays beyond the estimated delivery time.

We recommend checking your country's applicable import requirements before placing an international order.

8. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address during checkout.

If you realize that your shipping address is incorrect, please contact us as soon as possible.

Because print-on-demand orders may enter production shortly after purchase, we cannot guarantee that an address can be changed after an order has been submitted.

If an order has already been produced or shipped, additional shipping or replacement costs may apply where permitted.

9. Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide:

  • Your order number

  • A description of the problem

  • Clear photographs of the damaged product

  • Photographs of the packaging, if available

If an order is confirmed as lost during transit, we will work with the appropriate fulfillment or shipping provider to investigate the issue and determine an appropriate resolution.

10. Delivery Delays

Delivery estimates are not guaranteed.

Shipping may be delayed because of:

  • Carrier delays

  • Severe weather

  • Holidays

  • Customs processing

  • Incorrect address information

  • High order volumes

  • Production delays

  • Events outside our reasonable control

We will make reasonable efforts to assist with delivery-related issues.

11. Order Cancellation

Print-on-demand orders may begin production shortly after purchase.

If you need to cancel an order, contact us as soon as possible.

We will attempt to accommodate cancellation requests before production begins, but cancellation may not be possible once an order has entered production or shipment.

12. Contact Us

If you have questions about shipping, tracking, delivery, or your order, please contact us using the customer support information provided on our website.

Please include your order number whenever contacting us about an existing order.

We will make reasonable efforts to assist you with your order.